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Remote + Shoreditch, London

About us 

We are a growing team of self motivated, fast thinking (and acting) doers. We have backgrounds from the world of tech, marketing and construction and from different parts of the world.


We know culture is not what we say it is - it is the manifestation of our collective beliefs and actions. We don’t want to force a culture on anyone, in fact it’s the differences in people that creates an awesome culture. We celebrate that. That said, we like to believe our founding values and principles are shared. Be friendly, fun, fast and collaborative, be entrepreneurial, be trusted and never stop innovating.

To check out more about The Square visit our website here and you can also find us on Facebook, LinkedIn, Instagram, Twitter.

What we look for

This is a super important role in the business as you’ll be one of the key touchpoints for our clients & users. You’ll be working on the administration of our payroll dealing with the compliance aspect to make sure our growing workforce is 100% compliant for right to work checks & HMRC verification to provide the best in class service for our clients. As we operate in the construction industry we have a multinational workforce that speaks various languages so you’ll need to be patient to get the job done.


Key responsibilities

Key responsibilities:

  • Using systems such as G-Suite and our bespoke database and portal

  • WhatsApp & Phone Systems

  • Understand our end users and be patient

  • Verifying identification

  • Verifying right to work documentation

  • Answering telephone calls from construction workers queries in regard to pay

  • Be a champion of The Square. Know it inside out.

  • Work with The Square internal teams to develop processes to make better customer experience

  • Share any learnings or feedback with internal teams

  • Report clearly, succinctly & regularly to the team

  • Help contribute and nurture an awesome culture making the business one of the most aspirational businesses to work for - in terms of both culture and performance.


  • Attention to detail

  • Great communications skills - be a person our users want to hang out with.

  • Energy, commitment and can do attitude.


  • Fantastic office & location as a base - Old Street (putting green/table tennis etc)

  • Ambitious but fun startup environment

  • 22 days annual leave

  • Competitive startup salary

  • Regular company socials

  • Support from an experienced management team backed by serious investors

  • Opportunity to help redefine an industry in a fun, fast paced, fast growing tech business

  • Opportunity to grow and evolve the role into whatever you make it.