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Training Tips & FAQs

Things To Do Before Going To A Test Centre:
Revise! Over 70% of candidates who fail did not revise. Here’s a link to some example test questions (opens in a new tab).

What to take with you:
Identification: It is important that you take identification with you, the rule at any test centre is "No ID, No Test"

Acceptable ID is...

Photo Card Driving Licence: A valid UK driving licence showing your photograph and signature.

Passport of any nationality with a photograph of the examinee and their signature.

If you have no suitable ID you will not be tested, and this is a non refundable service.

What Will Happen At The Test Centre:
The test centre staff are there to book you in make sure you can take your test without being disturbed.

Once booked in they will check your ID and take your photo for security purposes then seat you at the test station. After your test they will give you your result certificate.

Please note that your visit to the Test Centre may be recorded for security and monitoring purposes.

Is The Square affiliated to CITB, CPCS, CSCS or Pearson Vue?
No. The Square is an independent third party agent. We simply connect individuals and organisations with CITB verified training and training providers and help facilitate the booking of training. One of our key objectives at The Square is to help connect the industry and help up skill individuals to be safe and effective professionals. By connecting individuals and organisations to relevant local training providers that have been verified by CITB we are helping the individuals, organisations, CITB and the industry in general achieve their goals. 

How much is a test?
CITB charges all customers the same price for a Health Safety & Environment test, currently £21 and £25 for a CPCS Renewal Test. The Square charges a booking and administrative fee which is included on each booking. 


Is the test refundable?
Yes. A refund is available up to 72 hours before the scheduled test date and time. A £10 admin fee will be deducted for cancellations. No cancellations are allowed within 72 hours of the test date and time. Please get in touch at your earliest convenience to cancel a booking. Email or call us on 0203 868 6303.

I want to file a complaint.
We’re sorry that you’ve had a bad experience. Please email your complaint with the relevant details and we shall endeavour to get back to you ASAP. Email us at


What CITB Health, Safety and Environment Test do I take?
The Operatives Test is by far the most popular, as it focuses on many of the activities and good, safe practices on site- covering general health and safety, environmental awareness, legal information and management. If you are starting a career in construction, it’s highly likely that you will need to pass the operatives test to get on a construction site.  

The only time you may need to take another test other than Operative, is if you are any of the below:
- Plumbing / Gas
- Demolition
- Manager / Professional
- Supervisor
- Highways
- Working at Height

Where is the nearest CITB Health, Safety and Environment test centre to me?
You can take the CITB Health, Safety and Environment test in any of 300+ test centres across the UK. When filling in our form, we will select the nearest test centres to you based on your postcode.
What happens after I book the test?
You will receive an email to let you know the status of your booking  - make sure you revise, get your identification ready and make it to the test/training centre in good time.

Do I have to take any Identification to the test centre?
Yes, you will need to take a Driving Licence or passport to the test centre. Remember: no ID, no test.
What should I expect during the CITB Health, Safety and Environment Test?
The CITB Health, Safety and Environment Test is a multiple choice test that covers health and safety best practices in construction, along with environmental awareness issues.
Are there any revision guides or materials that will help me revise for the CITB Health, Safety and Environment Test?
Various books and revision tools are available from high street and online booksellers in the UK.  Just make sure you purchase and study the correct one for the level of test you are taking, and make sure that it is the latest version available.
What happens if I fail my test, can I take it again?
If you are not successful first time around, we can book you another test once 24 hours have passed.
How do I book the CITB Health, Safety and Environment Test?
You can book using our booking form. The form only takes a few minutes to complete. Once you’ve booked, our team will be in touch to confirm your booking and provide you with any additional information that you might need prior to the test. Please note that bookings are inclusive of the £21 test fee along with our booking and support fee. 
Why do I need to take the CITB Health Safety and Environment test?
Although CSCS cards should not be viewed as a passport to working in the construction industry, they are now widely required on the majority of construction sites and by contractors. Along with the appropriate construction related training and qualifications, construction workers and professionals that visit construction sites are required to pass the CITB Health Safety and Environment Test within the previous two years, in most cases.
What else do I need to obtain a CSCS Card?
Once you have passed your CITB Health and Safety Test that you book with us, you may need to complete a one day Health and Safety course if you haven’t completed one already (please note that we do not deliver the courses or apply for your card). If you already have a qualification such as the QCF Level 1/SCQF Level 4 Award in Health and Safety (Green Card- Labourers Qualification), this is a lifetime qualification that only needs to be completed once.
When you have passed the CITB Health and Safety Test and have completed the one day H&S course (or already hold a lifetime qualification) you can apply for a CSCS Card directly, submitting your test certificate and qualifications as evidence.


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